Emergency Room
What types of services does your emergency room offer?
We provide urgent and emergency medical services, including evaluation, diagnosis, and stabilization of acute conditions. We treat everything from minor illnesses to emergencies requiring rapid intervention.
Additionally, we offer what we call Proactive ER Medicine – preventive care provided directly through our emergency room setting. Among the available options to support your preventive health needs, we provide vitamin infusions and boosters.
What types of conditions do you treat?
When should I go to an emergency room?
You should go if you experience symptoms like chest pain, difficulty breathing, loss of consciousness, heavy bleeding, or a serious injury.
And if you're unsure about the severity of your condition, it's better to come. At PRMEG, we're ready to care for you with speed, professionalism, and compassion.
Do you treat pediatric emergencies?
Yes, we have staff trained to care for pediatric patients and protocols adapted for the safe treatment of children and adolescents.
Do I need an appointment?
No. Las salas de emergencia funcionan sin cita previa. Puede llegar en cualquier momento si necesita atención inmediata.
No. Emergency rooms operate without appointments. You can come at any time if you need immediate care.Of course, since we also offer preventive medicine, for those services you can schedule an appointment to fit your work schedule. If you need us to come to your home or workplace—for example, to administer a vitamin infusion—we can arrange that too.
Are you affiliated with any hospital?
We operate emergency rooms in both hospital settings and independent facilities. In both cases, we guarantee high-quality care, and if hospitalization is needed, we coordinate transfer to the nearest hospital.
What happens if I need to be hospitalized?
If your condition requires hospitalization, our team will coordinate your transfer to an appropriate hospital facility via ambulance or specialized transport.
Do you hospitalize patients?
Yes, at Metropolitan Hospitals in San Germán and Yauco.
However, this does not apply to our independent facility located in the San Juan Health Centre building, where we do not offer hospitalization. We focus on stabilizing patients and, if necessary, referring or transferring them.
Do you accept health insurance?
Yes, we accept all current private and government health plans in Puerto Rico. To confirm if we accept your specific plan, you can contact us directly at 787-715-5500
What if I don’t have health insurance?
We also treat patients without insurance. We offer direct payment options and financial assistance in some cases. Contact us for more information.
What are your operating hours?
Our emergency rooms at Metropolitan Hospitals in San Germán and Yauco are open 24 hours a day, 7 days a week, including holidays.
At San Juan Health Centre, we operate Monday to Friday from 7 a.m. to 7 p.m.
Where are we located?
You can find our exact addresses in the Locations section of our website. We provide medical services at multiple emergency rooms across different regions for your convenience.
PRMEG's standalone Emergency Room (not affiliated with any hospital) is located on the first floor of the San Juan Health Centre building at 150 Ave. José de Diego in San Juan, PR.
On Google Maps or Waze, search for "sala de emergencias" or PRMEG to find us.
What should I bring to the emergency room?
Can I accompany a family member during their treatment?
Yes, we allow companions as long as they don’t interfere with medical care. In critical cases, access may be limited to ensure patient safety.
What’s the difference between an emergency room and an urgent care clinic?
Emergency rooms are equipped and authorized to handle major emergencies and life-threatening situations. Urgent care clinics only treat minor conditions and lack the same stabilization resources or specialized staff.
Proactive ER Medicine
What is Proactive ER Medicine?
It is our preventive and wellness service offering intravenous infusions and boosters to support your health in a safe medical environment.
And if you're unsure about the severity of your condition, it's better to come. At PRMEG, we're ready to care for you with speed, professionalism, and compassion.
Who can receive the infusions?
Any adult can benefit—you don’t need to be an ER patient.
Which infusions do you offer?
At PRMEG, we provide a variety of intravenous infusions designed to support different health and wellness needs.
Available Infusions:
Immunity
Myers
Reboot
Recovery
B-Lean
Brainstorm
Available Boosters:
Vitamina B12
Glutathione
Lipo-Mino Mix
L-Carnitina
Each option offers specific benefits such as strengthening the immune system, improving concentration, supporting metabolism, or increasing energy levels.
What benefits do the infusions provide?
They can strengthen the immune system, boost energy, support weight loss, improve metabolism, enhance concentration, aid muscle recovery, and more.
Who administers the infusions?
All procedures are performed by licensed clinical staff under medical supervision.
How can I find out about current offers?
Follow us on social media to learn about special promotions, discounts, and new services.
Find us as PRMEG at San Juan Health Centre on Facebook and on Instagram as prmegatsjhcDon’t miss any updates!
Emergency Room Management
What does PRMEG do in hospital institutions?
We specialize in the clinical and operational administration of emergency rooms, optimizing their performance with highly trained medical teams.
What benefits do hospitals gain by working with PRMEG?
We enhance service quality, reduce wait times, strengthen regulatory compliance, and efficiently manage the inherent complexities of human resource coordination.
Does PRMEG offer consulting or specialized medical oversight?
Yes, we also provide medico-legal services, clinical supervision, and prehospital care coordination.